Shipping Policy
Your order, handled with care and precision.
Order Processing
Every order is processed with attention to detail. Please allow between 0 to 3 business days for our team to prepare your shipment. Once processed, you will receive a confirmation email with your personal tracking code.
Estimated Delivery Time
- Handling Time: 0-3 business days (Monday to Friday)
- Transit Time: 3-6 business days (Monday to Friday)
- Order Cut-off Time: 22:00 (GMT+01:00) Central European Time
Shipping Costs
We are pleased to offer free shipping on all orders.
Our Shipping Partners
Your orders will be handled by trusted couriers, ensuring safe and timely delivery:
- PostNL
- DHL
- UPS
- DPD
- Cainiao
Order Tracking
Once your order is shipped, you will receive an email containing your tracking link. Use this link to follow your package’s journey until it reaches your doorstep.
Lost or Stolen Packages
In the unlikely event your package is marked as delivered but is missing, we recommend contacting the courier directly to initiate a claim. Our team will assist you to the best of our ability throughout the process.
Incorrect Shipping Information
If the shipping address provided during checkout is incorrect and the package is returned to us, the customer will be responsible for any reshipping costs. Please ensure your address is accurate to avoid delays.
Disclaimer
While we work closely with our logistics partners to ensure timely delivery, unforeseen delays can occur due to external factors. We appreciate your patience and understanding in such cases.
Contact Information
Company Name: MostWanted Design Ltd.
Phone: +44 20 1234 5678
Email: support@mostwanteddesign.com
Address: 221B Baker Street, London, UK
Customer Service: Monday to Friday – 9:00 AM to 6:00 PM